Natacha GJ AI & growth systems
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AI & growth systems consultant · Los Angeles / Las Vegas

Natacha GJ

I design, build and ship the AI systems that market, qualify and sell — marketing automation, AI search visibility, lead generation and funnel infrastructure that keeps working long after the launch call.

Founder & CEO of Swoon.ai, an AI marketing agency building self-operating growth systems. 25+ years in digital, technology and marketing delivery — from FOX, Disney and Netflix platforms to automation systems for brands and white-label agency partners.

  • Founder & CEO Swoon.ai / Swoon Media
  • Contributor Forbes Council
  • Certified Scrum Product Owner & Scrum Master
  • Builds in TypeScript, Python, PHP & SQL

01 At a glance

A quarter century of shipping, measured

Delivery record across agency leadership, enterprise platform programs and my own AI marketing practice.

  • 25+ Years in digital, technology and marketing delivery
  • 150+ Projects delivered through Swoon.ai and Swoon Media
  • 98% Client retention across agency engagements
  • 20+ Enterprise and household brands delivered for
  • 2 Acquisition outcomes — ReflexionLabs (founded, acquired by TONIK+) and Heavenspot (acquired by M&C Saatchi)

02 Capabilities

What I build, and what it replaces

Most teams aren't short on ambition — they're short on systems that keep working without a person pushing them. That's the gap I close.

AI marketing automation & agentic workflows

Self-operating marketing systems that connect research, content, outreach and CRM into one pipeline instead of a pile of tools.

  • LLM-driven content, research and outreach pipelines
  • Python automation, API integrations and scheduled jobs
  • Predictive scoring, routing and follow-up logic

AI search visibility — SEO & GEO

Make the brand the answer when buyers ask an AI. Generative engine optimization built on the technical SEO foundations that still decide rankings.

  • Visibility in ChatGPT, Perplexity, Gemini, Copilot and AI Overviews
  • Entity authority, structured data and llms.txt
  • Technical SEO, Core Web Vitals and page-speed remediation

Lead generation & pipeline engineering

Intelligent prospecting that finds the right accounts, enriches them, and puts qualified conversations on the calendar.

  • ICP definition, prospecting and data enrichment
  • Qualification, routing and automated booking
  • Reporting tied to pipeline and revenue, not vanity metrics

Sales funnel & lifecycle automation

End-to-end funnels that capture, qualify, nurture and close — with the measurement to prove which stage is leaking.

  • Landing pages, offers and conversion-rate optimization
  • Email and lifecycle sequences that run on behaviour
  • Attribution and revenue reporting the board can read

Martech & data architecture

One source of truth across CRM, email, ads and analytics — built by people who write production code, not just slideware.

  • CRM, ESP, paid media and analytics integration
  • Data hygiene, deduplication and lifecycle modelling
  • Scalable, production-grade builds and documented handover

Delivery & program leadership

Two decades of getting complex work out the door — enterprise platforms, agency teams, and partner delivery under someone else's brand.

  • Technical program management for enterprise platforms
  • Building and leading dev, QA, creative and video teams
  • White-label delivery: NDA-protected, rush SLAs, volume pricing

How engagements usually look

  • Advisory & AI roadmap2–6 weeks: opportunity map, build plan, costed roadmap.
  • Build & implementFixed-scope automation, GEO, funnel and web builds.
  • Embedded / fractional leadershipOperating leadership for marketing and delivery teams.
  • White-label delivery partnerBehind your brand, under NDA, with senior talent only.

03 Selected results

The numbers that came out the other side

A sample of engagements where the system, not the headcount, produced the result.

App & community platform

Elizabeth April

  • +312%Organic traffic
  • +180%Email signups
  • 4.2s → 1.1sLoad time

Designed and built a custom mobile app and community platform for a global coaching brand, giving thousands of followers a direct channel to engage.

SEO & digital marketing

The Brinton Firm

  • +420%Local search visibility
  • +85%Qualified leads
  • 12Keywords on page one

Design, development, copywriting and SEO for Los Angeles' top-ranked tenant rights firm — seven-plus years and still running.

Shopify e-commerce

Prepper Beef

  • +280%Revenue year over year
  • +150%Organic traffic
  • 2.8xReturn on ad spend

Full storefront, content platform and affiliate program for a veteran-owned America-first beef company.

Subscription commerce

Blind Barrels

  • +190%Subscriber growth
  • +65%Average order value
  • −42%Churn

Custom subscription platform with automated fulfilment and multi-state liquor compliance, delivered in three months.

WooCommerce

Prepper Bar

  • +240%Conversion rate
  • −38%Cart abandonment
  • 3.2xReturn on ad spend

Complete e-commerce platform for portable wealth products, shipped in two weeks with secure checkout and mobile optimisation.

AI platform growth

BlockTrust IRA

  • $300M+IRA volume transacted
  • AI-managedPortfolio experience
  • Self-operatingInvestor acquisition funnels

Web design, marketing strategy and AI automation for America's first AI-managed cryptocurrency IRA platform.

Portfolio metrics are from published Swoon.ai case studies; the BlockTrust IRA figure describes transaction volume on the client platform that our growth systems support.

04 Technical ability

I don't hand the system off — I build it

47 private repositories sit under my GitHub account: AI agents and MCP servers, full-stack products, automation pipelines, data and reporting systems, and the test suites that keep them shipping. Most of it is client-confidential, so the detail belongs in a walkthrough — this is what is in there.

  • TypeScript
  • JavaScript
  • Python
  • PHP & WordPress
  • React 19
  • Vue
  • Node
  • Express & tRPC
  • FastAPI
  • Tailwind
  • MySQL & Drizzle
  • PostgreSQL
  • Redis / BullMQ
  • Docker
  • PM2
  • GitHub Actions
  • Playwright
  • Puppeteer
  • Selenium
  • Vitest
  • OpenAI GPT-4o
  • Gemini / Vertex
  • MCP servers

AI & agent engineering

Custom MCP servers and LLM services that put models to work inside a real operation, not a demo.

  • A custom Python MCP server (SSE transport, bearer auth, Dockerised) exposing five Perplexity Sonar tools — search, deep research, reasoning, URL extraction and SEO research — to an agent workflow.
  • Multi-provider orchestration across OpenAI GPT-4o and Gemini / Vertex.
  • Retrieval, enrichment and research pipelines feeding live content systems.

Full-stack product engineering

Products built end to end — interface, API, billing, background work and messaging — with the schema designed for what comes next.

  • React 19 / TypeScript and Vue front ends; Node + Express + tRPC APIs; FastAPI and PostgreSQL services.
  • A real-time operations dashboard on the Intercom API — live ticket sync, AI message intent, resolution-state tracking and an operational alert centre, built across 50+ schema migrations.
  • Multi-tenant SaaS with Stripe billing, BullMQ / Redis queues, SendGrid and Twilio messaging.
  • WordPress and PHP plugin development where the client stack demands it.

Data, schema & reporting

The data layer and the surface on top of it, including the parts that are easy to get wrong at scale.

  • 100+ versioned schema migrations across the portfolio, Drizzle on MySQL and PostgreSQL.
  • Custom reporting: KPI and revenue-attribution dashboards, audit runs, portfolio views, exportable client reports.
  • Enrichment and scoring engines — email verification, prospect scoring, review and SERP data.

Workflow automation & integration

The manual work taken off the team and turned into a monitored, self-healing workflow.

  • 25+ GitHub Actions pipelines running a marketing operation: content and newsletter autopilot, nightly SEO and authority audits, uptime monitoring, indexing, SQL migrations, secret sync.
  • API integration across Salesforce, Intercom, Google Search Console, DataForSEO, Lemlist, Twilio, SendGrid, Jobber and QuickBooks Online.
  • Production guardrails: dry-run gates, approval steps, live-versus-dev drift detection.

QA & release engineering

Systems are only useful if they keep working. Testing and release discipline are part of every build.

  • Unit suites in Vitest; browser suites in Playwright, Puppeteer and Selenium.
  • Pixel-diff and text-parity comparison reports for WordPress-to-React migrations.
  • Structural anti-regression tests, coverage gates in CI, and an agent-assisted live-fix runner that files a GitHub issue, notifies an agent and resumes the suite after the fix.
  • Day-to-day Git: feature branches, pull requests, reviewed merges to protected main.

Platform, deployment & operations

Shipping and running it: environments, secrets, processes and recovery.

  • Docker images, PM2 process management on isolated VPS instances, Railway and Render deployments.
  • Environment and secret management wired through CI and production.
  • Self-healing CI: a fixer that diagnoses failed workflow runs, applies guarded diffs only after git-apply checks, runs the configured tests and pushes under policy — with bounded memory and prompt-injection scanning.

How this gets applied

Three ways the work above turns into an engagement — usually the first things that come up in a cloud, data or AI conversation.

Workflow automation

Take a process that depends on someone remembering to do it, and turn it into something that runs, reports and heals itself.

  • Content, newsletter and lead-routing automation with delivery-safety checks.
  • CRM-to-messaging sequences with consent records, opt-out suppression and quiet hours.
  • CI triage and auto-remediation so releases stop waiting on people.

Custom reporting & data

Build the pipeline and the surface together — schema, migration path, enrichment, then a report the business actually reads.

  • KPI, revenue-attribution and portfolio reporting.
  • Research platforms with scored, enriched datasets and public-facing data views.
  • Operational dashboards streaming live third-party APIs.

AI systems & agents

Wire models into the business where they do measurable work — and keep the guardrails around them.

  • Custom MCP servers that expose your systems as tools agents can use.
  • Multi-provider LLM orchestration, evaluation and cost control.
  • AI search visibility monitoring, generative content pipelines and research agents.

Repository activity: github.com/swoonai — 47 private repositories. Client-confidential systems are excluded; code walkthroughs and architecture detail available on request.

05 Experience

Twenty-five years, in order

Agency leadership, enterprise platform delivery and operating roles — the path that leads to building AI growth systems today.

  1. Mar 2019 — PresentLos Angeles, CA

    Founder & Managing Director

    Swoon Media / Swoon.ai

    AI marketing agency building self-operating growth systems for brands and white-label agency partners — marketing automation, AI SEO/GEO, lead generation and sales funnels.

    • 150+ projects delivered with 98% client retention and a 48-hour average turnaround on rush work.
    • Founded and operates IRA Research Hub, an independent research platform owned by Swoon.ai.
    • Direct senior talent access, no account-management layers; volume pricing and NDAs for agency partners.
  2. Sep 2018 — PresentGreater Los Angeles

    Contributor

    Forbes Council

    Contributing to the Forbes Councils community on marketing, technology and automation topics.

  3. Jul 2020 — Dec 2020Los Angeles, CA

    Chief Operating Officer

    Rad Intelligence

    Operations leadership through a growth phase, aligning product, delivery and go-to-market execution.

  4. Dec 2017 — Mar 2019Venice, CA

    Partner & SVP of Client Partnerships

    TONIK+

    Client partnerships and agency oversight for the delivery of paid social video campaigns running on the TONIK+ intelligence platform.

    • Owned the partner relationship through the company's acquisition of ReflexionLabs.
  5. Aug 2016 — Dec 2017Greater Los Angeles

    Founder & Managing Partner (acquired by TONIK+)

    ReflexionLabs

    Founded and ran a digital marketing agency spanning content, web development, animation and video production.

    • Led a cross-disciplinary team delivering global marketing initiatives for brand managers.
    • Built the business to acquisition by TONIK+ in 2017.
  6. Feb 2015 — Jul 2016Los Angeles, CA

    Senior Project Manager

    Fox Networks Group

    Technical program management for the FOXNOW iOS, Android and OTT applications — a live, high-traffic streaming product.

    • Coordinated engineering, product and QA across mobile and connected-TV releases.
  7. Jul 2014 — Jan 2015Greater Los Angeles

    Managing Director (consultant)

    Heavenspot — acquired by M&C Saatchi

    Ran an advertising, creative and technology agency, and contributed to its successful acquisition by M&C Saatchi.

    • Client roster included ABC, Adobe, Amazon, Beats By Dre, BIC, CBS, Disney, EA, Focus Features, FOX, HP, Lionsgate, Mattel, Motorola, NBC, Netflix, Paramount, Tumblr, Universal and Yahoo.
  8. Feb 2013 — Apr 2014Hermosa Beach, CA

    Director of Digital Production

    HYFN

    Responsible for all creative technology initiatives across the client portfolio.

  9. Apr 2010 — Feb 2013West Hollywood, CA

    Director of Digital Production

    Dailey & Associates

    Led the production department on every interactive initiative, acting as the bridge between marketing strategy and what shipped online.

    • Managed and directed web developers, QA staff and freelance production teams.
  10. Jul 2006 — Dec 2010Nestlé / Jenny Craig

    IT Project Manager

    Nestlé S.A.

    Primary point of contact for cross-functional product and application development, from scope definition through delivery.

    • Implemented quality-control processes for auditing product requirements and design.
    • Recognised with multiple IT departmental awards for methodology and delivery practice.
  11. Jan 2005 — Jan 2006San Diego, CA

    Senior Project Manager

    Taylor & Pond

    Rebuilt the process for managing current and new e-commerce properties across a multi-site portfolio.

    • Drove merchant-account setup and SSL security protocols across all web operations.
  12. Jan 2002 — Jul 2005San Diego, CA

    Senior Project Manager

    eJungle.us

    Ran client JAD sessions to shape application vision, then delivered from RFP through launch with a dynamic development team.

    • Led the team that built the information-architecture infrastructure supporting the client base.
  13. Jan 1998 — Jan 1999United States

    Marketing Specialist

    Microsoft

    Early career marketing role — the start of a technology-and-marketing path.

06 Brands & clients

Who the work has been for

Enterprise platforms, global consumer brands and the clients I've built and grown through Swoon.ai.

Enterprise brands delivered for

  • Pepsi
  • Coachella
  • Nike
  • FOX
  • Disney
  • Netflix
  • Amazon
  • Adobe
  • Beats By Dre
  • EA
  • HP
  • Mattel
  • Motorola
  • NBC
  • Paramount
  • Universal
  • Yahoo
  • ABC
  • CBS
  • Lionsgate
  • Focus Features
  • Tumblr
  • Nexstar
  • Fisker

Built and grown through Swoon.ai

  • Elizabeth April
  • The Brinton Firm
  • Prepper Bar
  • Prepper Beef
  • Blind Barrels
  • BlockTrust IRA
  • IRA Research Hub

07 Credentials

Certifications, study and teaching

Certifications

  • Certified Scrum Product Owner Scrum Alliance · 2014 · ID 38769155443180
  • Certified Scrum Master, Agile Development CPRIME / Scrum Alliance · 2012 · ID 000202197

Education

  • Computer Science University of Utah · 1997–2001
  • Multimedia & Web Design The Art Institute · 2001

Teaching & ventures

  • Product Management Instructor General Assembly · 2015–2017
  • Creator, “Crypto Curious” A beginner's self-paced crypto course; investing since 2016

08 References

What people say after working with me

Natacha is a world class performer and leader. She is a partner that is a pleasure to work with and someone I learn from constantly. It's rare to see technical, marketing and operational skills wrapped into effective leadership. If you get the opportunity to work with her I highly suggest you do so.

Jeremy B.Colleague · LinkedIn recommendation

Natacha is an excellent partner to work with. She is dedicated and detail oriented with the client's focus foremost in her mind at all times. Having partnered with her on both large and small engagements, I have seen her champion her client's needs while effortlessly balancing her department's resources.

Mikal BrusbyPartner · LinkedIn recommendation

We hired Swoon as a white-label partner for our agency. They built an AI marketing automation system for our client that reduced their cost per acquisition by 58%. Our client thinks we're geniuses.

Priya S.Founder, digital marketing agency

09 Next steps

Tell me what you're trying to automate.

I'm available for advisory engagements, AI automation builds, GEO and SEO programs, fractional operating leadership, and white-label delivery partnerships. The fastest way to start is a short call about the outcome you need and the system that would produce it.

Email natacha@swoon.ai
Phone
323-445-7902
Company
swoon.ai
Studio
145 S Fairfax Ave #216
Los Angeles, CA 90036
Based in
Los Angeles & Las Vegas · working with clients across North America